Fonterra · FMCG · Salesforce
A Salesforce self-service platform for 10,000+ dairy farmers
Delivered a Salesforce-based self-service platform for New Zealand dairy farmers, integrated with SAP ERP and the back office.
>£5Bin payments handled each year
Challenge
Farmer services relied on manual back-office processing, slowing payments and adding operational cost.
What I did
- Delivered a self-service digital platform for farmers on Salesforce.
- Integrated it with SAP ERP and back-office processes to remove manual handling.
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